Brender Cloud Privacy Statement

1. Introduction

Brender Cloud ("we," "our," or "us") is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you use our 3D cloud computing services.

2. Information We Collect

We collect the following types of information:

• Customer data (demographics, behavior, preferences)
• Sales data
• Product usage data
• Website analytics
• Social media engagement data

The renders submitted by users are not stored in our database.

3. How We Collect Information

We collect information through:

• Website tracking
• Customer feedback forms
• Social media monitoring

4. Legal Bases for Processing

Under the General Data Protection Regulation (GDPR), we process personal data based on the following legal grounds:

• Consent: Where you have provided clear consent for us to process your personal data for a specific purpose.
• Contractual Necessity: When the processing of data is required for the performance of a contract between you and Brender Cloud.
• Legitimate Interests: Where the processing is necessary for the legitimate interests of Brender Cloud, except where overridden by your data protection rights.
• Legal Obligations: When we are required by law to process your data.

5. How We Use Your Information

We use the collected information to:

• Improve our products and services
• Personalize marketing efforts
• Enhance customer experience
• Inform business decisions

Under no circumstances do we sell your data or use it for the creation of generative AIs.

6. User Consent and Opt-Out Options

If we use your personal data for marketing purposes, we will ask for your explicit consent where required by law. You can manage your consent or withdraw it at any time by contacting us at brendercloud@gmail.com. You may also opt out of receiving marketing communications by clicking the "unsubscribe" link in any of our emails.

7. Data Analysis

Our analyses are always for internal use and include:

• Number of active users
• Monthly spending averages per user
• Average frame range per render
• User connection activity
• Server type popularity
• Billing information

8. Data Storage and Security

We store data in secure data warehouses and are committed to ensuring its security. Every week, the data provided by users (including submitted renders) is deleted from our database. Only usage data, essential for users to access and review their activity, is retained.

9. Data Sharing

We do not sell your personal information. Our only service provider is Stripe. Stripe will have access to your billing information for payment processing purposes. We are committed to ensuring the security of your data and maintaining your privacy at all times.

You can review Stripe's privacy policy here.

10. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Statement and to comply with legal obligations. Specific retention periods depend on the type of data and the purpose of its collection, in compliance with GDPR regulations. Basic data, such as submitted renders, is deleted on a weekly basis.

11. Your Rights

Depending on your location, you may have certain rights regarding your personal data under GDPR or CCPA:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request corrections to inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data, subject to legal obligations.
• Right to Data Portability: You can ask us to transfer your data to another service provider.
• Right to Object: You can object to the processing of your data for certain purposes, such as marketing.
• Right to Restrict Processing: You can request to limit the processing of your data in certain circumstances.

To exercise these rights, please contact us at brendercloud@gmail.com.

12. Data Breach Notification

In the event of a data breach, we will notify affected users as soon as possible, in accordance with applicable data protection regulations.

13. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

14. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page.

15. Contact Us

If you have any questions about this Privacy Statement, please contact us at:

16. Compliance with Data Protection Regulations

We comply with applicable data protection regulations, including GDPR and CCPA. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk.

By using our services, you agree to the collection and use of information in accordance with this policy.